AI-Driven End-to-End BPO Solutions

01

Application Development & Digital Solutions

Building intelligent, automated systems—from custom portals to integrated CRM workflows.

Core Services

  • Internal & Client Portals
  • CRM & Workflow Automation
  • Low-Code & Mobile Apps
  • API & Legacy Modernization
  • UI/UX Refreshes

Retainer Includes

  • Roadmap & Feature Growth
  • Sprint Planning & Integration
  • Bug Fixing & App Monitoring
  • Release & Incident Support
  • Workflow Continuous Improvement
02

Data Analytics & Business Intelligence

Actionable insights through anomaly detection, natural language summaries, and root cause analysis.

Core Services

  • BI & Operational Dashboards
  • Sales, Finance & Revenue Analytics
  • Forecasting & Anomaly Detection
  • Data Cleaning & Standardization
  • NLP & Commentary Generation

Retainer Includes

  • New Pages & KPI Additions
  • Metric Logic & Model Tuning
  • Report Redesign & Automation
  • Dashboard Refreshes
  • Data Validation & Issue Fixes
03

Intelligent Business Operations

Streamline workflows via smart OCR, automated document classification, and intelligent exception routing.

Core Services

  • Invoice & PO Administration
  • Client & Vendor Onboarding
  • Document & Data Validation
  • Claims & Contract Admin
  • OCR & Duplicate Detection

Retainer Includes

  • SOP & Workflow Redesign
  • Automation Rollouts
  • Approval & Form Improvements
  • Queue & SLA Management
  • Daily Ops & Quality Checks
04

AI Automation & Transformation

End-to-end transformation—from process discovery to deploying custom copilots and knowledge assistants.

Core Services

  • Discovery & Use Case Workshops
  • AI Chatbots & Knowledge Assistants
  • AI Inbox Triage & Inbox Routing
  • Automated Report Generation
  • Productivity Copilots

Retainer Includes

  • New Automation Design
  • Prompt & Workflow Tuning
  • Knowledge Base Buildout
  • Bot Monitoring & Error Handling
  • Governance & Rule Optimization

Ready to AI-enable your operations?

Let's discuss how dataku's AI-powered solutions can transform your business.

Contact us at Inquiry@dataku.my