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AI-Powered BPO for
End-to-End Business Transformation

Empowering SMEs through smarter support and intelligent automation to replace daily management with a dedicated focus on scaling your vision.

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Our Service Portfolio

Explore AI-driven services designed to automate operations, enhance decision-making, and deliver scalable efficiency across your business, combining intelligent technology and human expertise to transform workflows and accelerate sustainable future growth.

Digital Solutions

Application Development & Digital Solutions

Build smart applications, portals, and automated workflows to modernize your digital infrastructure.

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Analytics & BI

Data Analytics & Business Intelligence

Generate actionable insights, detect anomalies, and automate reporting for faster, data-driven decisions.

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Operations

Intelligent Business Operations

Streamline front and back-office tasks—including Customer Support, HR, and Finance—using smart routing, OCR, and automated assistants.

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Automation

AI Automation & Transformation

Drive scalable process transformation with end-to-end AI workflows, custom copilots, and knowledge assistants.

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Service-as-a-Software:
You Get Outcomes, Not Software to Manage

Dataku eliminates the SME learning curve. We don't give you another SaaS platform to manage, we deliver the completed work through our Service-as-Software model.

Business Process as a Service

The AI Workforce

Think of it as an AI Staffing Agency

Hire Digital Workers for repetitive tasks like Accounts Payable or Customer Support. AI does the heavy lifting; a Dataku expert guarantees accuracy.

How It Works

1

Assign: Describe your task (e.g., process these invoices).

2

Automate: AI handles the workload at scale.

3

Verify: A Dataku expert reviews and delivers the completed work.

Human-in-the-Loop managed service: zero dashboard management required.

OR

Development as a Service

Fractional AI Dev Team

Enterprise-grade apps at a fraction of the cost

Get custom internal tools and portals delivered fast without traditional agency prices. Our developers act as AI Orchestrators focusing on secure deployment.

How It Works

1

Request: Tell us what you need (e.g., a client portal).

2

Generate: AI rapidly writes the boilerplate code.

3

Deploy: Developers architect, secure, and launch the app.

You completely own the finished, operational application.

Customer Support

Overwhelmed by Repetitive Client Inquiries?

Managed AI Service

AI Customer Success Agent

Forward us your support inbox. AI categorizes and drafts every response, while our team handles escalations.

Human in the Loop: A Dataku expert reviews every draft for tone and accuracy before sending.

What You Get

Inbox zero and a 1-hour response guarantee—without ever logging in.

Custom Development

AI-Powered Inquiry Dashboard

We rapidly build, secure, and deploy a custom inquiry dashboard and centralized knowledge-base chatbot.

Human in the Loop: Developers architect, review, and security-test every component.

What You Get

A finished application your team fully owns and operates.

Logistics & Supply Chain

Struggling to Track Hundreds of Shipments Daily?

Managed AI Service

AI Operations Analyst

AI ingests your carrier feeds to automatically identify delays and customs stalls.

Human in the Loop: A Dataku analyst validates flagged delays and proactively sends customers updated ETAs.

What You Get

A daily digest of resolved exceptions. Shipment monitoring, completely outsourced.

Custom Development

Live Cargo Visibility Portal

We build a custom map visualization dashboard integrating your carrier APIs for real-time exception tracking.

Human in the Loop: Engineers handle all API integrations, data mapping, and QA testing.

What You Get

A powerful, cost-effective internal application for your dispatchers to use daily.

Data & Reporting

Stuck on Legacy Systems with Outdated Reporting?

Managed AI Service

AI Data Reporting Analyst

Skip the data migration. Send us scheduled raw data exports; AI structures the data into a polished executive summary.

Human in the Loop: A Dataku analyst cross-checks every data point and signs off on the final report.

What You Get

Weekly insights delivered straight to your inbox. No dashboard, just answers.

Custom Development

Modern BI Migration & Dashboards

We build automated pipelines that extract legacy data into newly designed, future-proof Power BI dashboards.

Human in the Loop: Developers validate data integrity, build the logic, and ensure compliance.

What You Get

Modern BI infrastructure that your team owns, built at a fraction of traditional agency costs.

Ready to transform your operations?

Contact us at Inquiry@dataku.my

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